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某咨询为世界五百强家乐福做的：课长培训完整教案 |
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| 课件分类：人力综合知识 |
课件大小：0KB |
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| 下载等级：普通会员 [ 会员登录 ] |
上传时间：2006/5/12 10:57:43 |
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| 课件介绍： |
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| Understanding Carrefour’s Mission and Sales Managers’ Responsibilities Understanding Carrefour’s Mission and Sales Managers’ Responsibilities 理解家乐福的使命和课长的职责 Mission of Carrefour 家乐福的使命 Customer Satisfaction 顾客满意 All Our Efforts Must Be Directed Towards Customers Satisfaction. Main Responsibilities of a Sales Manager 课长的主要职责 Assets 资产 Store clean and full. 保持卖场整洁，商品充足 Good implantation respecting the price range.根据不同价格档位，良好展示商品， Check the cleanliness of the uniform of the staff.检查员工是否着装整洁 Storage well arranged. 保持库存井井有条 Listen to customers and react positively. 倾听顾客意见，作出积极反应 Have a sales spirit. 展现生意人的精神 Display with volume. 保持充足的商品展示 Respect and make respecting the safety rules of fire fighting and hygiene regulations. 遵守火灾和卫生等安全规章制度 Follow competitor‘s price level. 关注竞争对手的价格水准 Propose equipment investment. 提议购置新设备 Full respect of the regulation and law of China & Carrefour's store procedures. 完全遵守中国的法规和家乐福店的制度 Have a store spirit. 展现家乐福店的精神 Human 人员 Help the staff to have a commercial and professional attitude in any case. 使员工在任何情况下要表现出商业人士的职业态度 Communicate store’s information. 传达有关家乐福店的信息 Give clear responsibilities to the staff. 明确员工的工作职责 Check weekly the punch card. 每周检查工时卡 Train your staff with a training plan 根据培训计划培训员工 React on the quality of the work of the staff.根据员工的工作质量作出反应 Plan and propose promotion. 计划并推荐提升人员 |
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